Privacy policy

Luxe Party Solutions, LLC (“Company”, “we”, “us” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or communicate with us.

This policy is designed to comply with applicable privacy laws, including the Iowa Consumer Data Protection Act and the Nebraska Data Privacy Act, where applicable.

Information we collect

Information you provide

When you submit a form or request a quote through our website, we may collect:

• First and last name
• Email address
• Phone number
• Event or delivery address
• Event details and rental requests

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Pages viewed and time spent on the site

This information is collected using cookies or similar technologies provided by our website host or third-party services.

How we use your information

We use your information to:

• Provide quotes and respond to inquiries
• Communicate about rentals, delivery, setup, and pickup
• Fulfill services and manage events
• Improve our website and services
• Maintain business records
• Comply with legal obligations and protect against misuse

How we share information

We do not sell your personal information. We may share information only:

• With trusted service providers (such as website hosting, email communication, analytics, or payment processing)
• When required by law or legal process
• To protect the rights and safety of our business or customers
• In connection with a business transfer, if applicable

Service providers may access personal information only to perform services on our behalf.

Cookies & analytics

Our website uses cookies and similar technologies to:

• Enable website functionality
• Analyze site traffic and performance
• Improve user experience

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

Targeted advertising

We do not use personal information collected through our quote forms for targeted advertising and do not sell personal data.

If our practices change, this Privacy Policy will be updated accordingly.

Data retention

We retain personal information only for as long as necessary to:

• Provide services and fulfill rentals
• Maintain accounting and business records
• Resolve disputes and comply with legal requirements

Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data security seriously, no system can guarantee absolute security.

Your privacy rights (Iowa & Nebraska)

Depending on applicable law, you may have the right to:

• Confirm whether we process your personal data
• Access your personal data
• Request deletion of personal data, subject to legal exceptions
• Obtain a copy of your personal data
• Opt out of certain data processing, where applicable

How to submit a request

You may submit a privacy request by email, by phone or text, or through our website contact form. We may verify your identity before fulfilling a request.

Appeals (Nebraska residents)

If a privacy request is denied, you may appeal by contacting us using the methods above. We will respond in accordance with applicable law.

Children’s privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above. Continued use of our website indicates acceptance of the revised policy.